Privacy Policy

1. Introduction

ScaleLXP ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, institution)
• Profile information and preferences
• Educational content and submissions
• Communications with us

We also automatically collect certain information about your device and how you interact with our service, such as IP address, browser type, and usage data.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our service
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage
• Detect, prevent, and address technical issues

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information with:

• Service providers who assist us in operating our service
• Educational institutions with which you are associated
• When required by law or to protect our rights
• With your consent or at your direction

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your information
• The right to opt-out of certain data uses

To exercise these rights, please contact us through our support channels.

7. Children’s Privacy (COPPA)

SCALE is designed for use by schools as part of classroom instruction. SCALE does not collect personal information directly from children beyond a school-provided student identifier used to associate fictional simulation activity within a classroom.

Schools provide consent for student use of SCALE on behalf of parents, as permitted under the Children’s Online Privacy Protection Act (COPPA). SCALE does not collect names, email addresses, photos, precise location data, or behavioral profiles.

All data generated within SCALE represents fictional business activity for educational purposes only. Parents or guardians with questions about student data may contact their school or contact us directly at [support email].

8. Fictional Data & Data Minimization

SCALE is an educational simulation platform designed to teach supply chain and business concepts using fictional scenarios and outcomes. All business data, operational variables, financial results, inventory levels, and narrative summaries generated within SCALE are entirely fictional and are not intended to represent real individuals, businesses, or real-world performance.

Minimal Data Collection

SCALE follows a strict data minimization approach. The platform does not collect or require personal information about students. The only student-related data stored by SCALE is a school-provided, pseudonymous student identifier, which is used solely to associate a student’s simulation activity with their classroom and instructional context.

SCALE does not collect:

• Student names
• Email addresses
• Photos, audio, or video
• Precise location data
• Behavioral profiles
• Academic records outside the simulation
• Real-world financial or personal data

Purpose Limitation

The student identifier is used exclusively to:

• Track participation within a classroom
• Associate fictional simulation outcomes with a student account
• Support instructor review and instructional feedback

SCALE cannot independently identify a student and does not attempt to re-identify, enrich, or combine student identifiers with external data sources.

No Secondary Use of Data

Data generated within SCALE is used solely for educational and instructional purposes. SCALE does not sell, license, or share student data for advertising, marketing, profiling, or analytics unrelated to classroom instruction. Student data is not used to train artificial intelligence models outside the scope of generating in-app fictional simulation outcomes.

Data Retention and Deletion

Student simulation data is retained only for the duration necessary to support instructional use, classroom review, and course continuity, as determined by the school or educational institution. Schools may request deletion of student data in accordance with applicable laws and institutional policies.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us through our support channels.